Media
Articles
- What Do Clients Want to See When Law Firms Set Their Rates for Legal Matters? – Thomson Reuters Institute (TRI) Insights Podcast
- Audrey Rubin: Exceptional Client Service for Successful Law Firms – Be That Lawyer with Fretzin
- Being a Proactive Leader: A General Counsel’s Guide to Succession Planning – BarkerGilmore
- Measuring What Matters Most for Corporate Law Departments – Thomson Reuters Forum Magazine
- Should You Lead Your Company’s ESG Program? – BarkerGilmore
- Maximize Your Law Department’s Value by Leading ESG – Association of Corporate Counsel
- Organizing Your Legal Department: Determining the Optimal Structure – BarkerGilmore
- Data, Analytics, and KPIs, Oh My! How to Recognize and Use Metrics to Reduce Cost and Add Value – BarkerGilmore
- Corporate Law Departments Must Make a Conscious, Data-Driven Effort to Meet DEI Objectives– Thomson Reuters Institute
- 10 Steps to Strengthen Your Law Firm in a Crisis – Legal Executive Institute
- Law firm Money Woes: Flattening the Cash Flow Curve – Legal Executive Institute
- Law Department Procurement: Is Buying Legal Services the same as Buying Laptops? – Legal Executive Institute
- Managing Legal Resources Also Means Your Staff – Corporate Counsel Business Journal
- Process Improvement Certificate Program– Legal Lean Sigma Institute
Expert Quotes and Publications
- “Taking Time To Train to Elevate Skills and Morale,” ACC Observer
- “What Does Legal Procurement Think About Midsize Law Firms?” Legal Executive Institute
- “How do you Lead Now? Specific actions for Leaders through the Pandemic,” Legal Executive Institute
- “Grow Your Clients: MLF’s Challenge,” Law Journal Newsletter
- “How Lawyers are Like Office Supplies,” Crain’s Chicago Business
- Co-Author of “To Bring Big Law into the Future, Professionalize Legal Ops,” biglawbusiness.com
- “Alternative Billing Ideas,” Legal Management
Presentations
- FULFILLING THE PROMISE – HOW LEGAL OPS & LAW DEPTS CAN ENHANCE ESG/CSR & DEI PROGRAMS, CLOC Global
Institute - A GENERAL COUNSEL’S GUIDE TO SUCCESSION PLANNING, BarkerGilmore GC Advantage
- HOW TO PRESERVE DIVERSITY & INCLUSION INVESTMENTS DURING A DOWNTURN, American Bar Association
- SECURING YOUR PRACTICE’S FUTURE. MEANINGFUL MANAGEMENT OF CLIENT RELATIONSHIPS, NAMWOLF
- COLLABORATION AS A COMPETITIVE ADVANTAGE: PROCESS IMPROVEMENT AND PROJECT MANAGEMENT, Annual
Corporate Counsel Institute, Northwestern University - HOW DIVERSITY CAN MAKE YOUR FIRM MORE PROFITABLE, Mechanics of Law Firm Profitability Conference
- WELL-BEING IN THE LEGAL WORKPLACE IN THE FACE OF COVID-19, American Bar Association
- PRICING AND INNOVATION, Annual Marketing Partners’ Forum
- STATE OF LAW DEPARTMENT OPERATIONS, Raindance
- ALTERNATIVE BILLING TO SUPPORT WOMEN IN LAW FIRMS, National Association of Women Lawyers
- OUTSIDE COUNSEL GUIDELINES, Sandpiper Partners
- BRAVE NEW WORLD OF IN-HOUSE COUNSEL, Association of Corporate Counsel